Contact & support

How can we help?

Send us a question or tell us what you need help with. We’ll reply by email. To see the product, request a demo.

• Email

  support@myhotelcare.com

  Product questions and customer support.

• Hotel teams

  Signing in?

  Your team signs in at your property’s own address, such as yourhotel.myhotelcare.com. Password resets are available from that sign-in page.

• Data & security questions

  Access and data handling

  See Security and Confidentiality; we can also document commitments in your pilot agreement.